Cricxo Bet's Privacy Policy

When you create an account or use our services on the Cricxo Bet platform, certain information is collected. This data is gathered solely to provide you with the best possible experience — for no other purpose.

Identity Information:

• Full Name & Date of Birth
• Mobile Number & Email Address
• Current & Permanent Address
• National ID or passport number (for verification purposes)

Financial Information:

• Mobile Banking Number (bKash, Nagad, Rocket)
• Transaction History & Amount
• Deposit & Withdrawal Records

Technical Information:

• IP Address & Device Type
• Browser & Operating System
• Activity logs on the platform
• Login Time & Location Data

Cricxo Bet uses your information solely for the purposes listed below. We never use your data for anything beyond what is necessary.

Cricxo Bet never sells your personal information. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to complete transactions.
• Security Service Providers: We work with specialized third-party partners to detect and prevent fraud.
• Legal Authorities: Information may be disclosed pursuant to a court order or government directive.
• Auditors & Licensing Authorities: Specific information is provided to regulatory authorities as required.

Cricxo Bet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the quality of our services.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

Cricxo Bet does not retain your information longer than needed. Retention periods are determined by the type of data:

• Account Information: For the duration of the active account and 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, as required by legal obligations.
• Technical Logs: Up to 90 days.
• Contact History: 1 year after the issue is resolved.
• Cookie Data: Based on each cookie's own expiry period (see table above).

Cricxo Bet believes you should have full control over your own data. You have the following rights:

To exercise these rights, contact the Cricxo Bet support team. We aim to respond within 30 business days.

Cricxo Bet is strictly not intended for anyone under 18. We never knowingly collect personal information from minors.

If a parent or legal guardian believes their child has accidentally created an account on Cricxo Bet, they should contact our support team immediately. We will promptly delete that account along with all associated data.

Cricxo Bet applies industry-standard security measures to protect your information. The key components of our security framework are:

• TLS/SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection at login.
• Firewall & DDoS Protection: Server protection against external attacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Staff Training: Regular staff training on data protection.
• Data Backup: Regular backups maintained across multiple secure locations.

Please note that no platform can guarantee absolute security over the internet. Keep your password strong and never share it with anyone.

Cricxo Bet may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via your registered mobile number or email.
• Continued use of the platform after any changes indicates your acceptance of the updated policy.

We recommend visiting this page periodically to stay informed about our latest policy.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Cricxo Bet's data protection team is always here to help.

• Email: [email protected]
• Live Chat: Click the icon at the bottom right of the platform
• Support Hours: 7 days a week, 24 hours a day